TERMS AND CONDITIONS

Terms and Conditions of sale for Metals and Engineering Indaba Ticket Bookings

Terms and Conditions of sale for Metals and Engineering Indaba Ticket Bookings

  1. You may send a substitute delegate in your place after a booking has been confirmed.
  2. Should a delegate be substituted, please inform us of the new name for the purposes of updating name tags.
  3. You may transfer onceat no charge to another course, provided you do so in writing at least 5 working days before the course.
  4. Transfers inside of 5 days will be charged a late transfer fee of 15%.
  5. SEIFSA reserves the right to charge:
    1. 25% of the fee for a cancellation five working days prior to the Indaba.
    2. 50% of the fee for a cancellation three working days prior to the Indaba.
    3. 100% of the fee, should no written notification be received.
  1. Regrettably there will be no refund for a cancellation two working days or less prior to the Indaba. However, a substitute will be welcome to attend provided that timeous notification is given.
  2. You may cancel your registration, in writing, up to 10 working days before the Indaba takes place, however, a 10% cancellation fee will be levied.
  3. SEIFSA reserves the right to change the date or cancel the Indaba due to a lack of demand without liability.
  4. Should the Indaba be cancelled and payment has been received, SEIFSA undertakes to refund 100% of any monies received.
  5. Unfortunately, no refund or credit can be given to delegates who do not attend without giving prior written notice.
  6. Please note, payment, or proof thereof must be received by no later than 09h00 on the day prior to the Indaba unless prior arrangements have been made. Delegates will not be permitted entry unless payment has been made or alternate arrangements have been made.
  7. As a past delegate, your personal data will be captured and you will receive notifications via email of upcoming courses that may be of interest to you. You may opt out of these email notifications at any time quickly and permanently.
  8. For all onsite training bookings, 3 days written notice is required if dates are to be changed or the event is to be cancelled.